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Follow these steps to register and verify your Merchant (MC) account on the HPAY system.
Step 1: Register an Enterprise Account
Go to https://portal.hpay.com.vn/hpay/register/enterprise
Select Enterprise
Fill in all required fields (*)
Inform the MC to activate the link sent to the registered email
Complete OTP verification
Step 2: Log In and Verify Your Account
Go to https://portal.hpay.com.vn/hpay/login
Log in to the HPAY system
Verify your account and email
Fill in profile details
Upload required documents:
Image of Account Owner’s ID Card (CCCD)
Image of Business Registration Certificate (ĐKKD)
Step 3: Request Verification Approval
After you complete the verification process:
Notify the HPAY team to review and approve your account verification
Step 4: Link a Bank Account
Once your account and email are approved:
Go to Personal Information
Register your bank account linkage
Inform HPAY of the results so they can configure your fee settings
Step 5: Add MID (if applicable)
If your business uses a MID:
Go to Payment Integration
Add your MID information
Fill in the two required (*) fields:
Website/Application Name: Enter your MC name as shown on your Business Registration Certificate
Service Type: Select Software/Application (choose this option to skip additional verification)
After completing this step, notify HPAY again so they can finalize your fee configuration.
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